what to know

Privacy Policy

Effective July 15, 2025

At ICAN, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

When you visit our website or sign up for services, we may collect the following:
  • Personal information: Name, email address, phone number, billing address, and service address
  • Payment details: Processed securely through our payment gateway; we do not store full credit card information
  • Service details: Trash pickup day, number of bins, pet cleanup needs, and any access notes (e.g., gate codes)
We use cookies to improve website functionality and track basic usage data. You may disable cookies in your browser settings if you prefer.

How We Use Your Information

We use your information to:
  • Provide and manage your scheduled services
  • Process payments and send invoices
  • Communicate important service updates, promotions, and reminders
  • Improve our website and offerings
We do not sell or share your personal information with third parties for marketing purposes.

WooCommerce & Security

Our store is powered by WooCommerce, which may use your data to manage your orders and service history. All sensitive payment data is encrypted and handled securely via our payment processor. We maintain administrative, technical, and physical safeguards to protect your data.

Your Choices

You may:
  • Update or correct your information by contacting us
  • Request cancellation of services at any time
  • Opt out of non-essential promotional communications

Third-Party Services

Our website may link to external services (e.g., payment gateways, accessibility tools like UserWay). We are not responsible for their privacy practices and recommend reviewing their policies.

Need Help?

If you have questions about this Privacy Policy or how your information is used, contact us at: ican907@yahoo.com or call (907) 519-2470.